Professional Experience
Paychex – Solution Lead (Software Engineer IV)
- Led the development of Human Resources Online, a multi-purpose HR management application built on C#, the .NET Framework, and MS SQL Server.
- Directed a team of 5 software and test engineers – delegated responsibilities, coordinated the team’s agile process, and facilitated release planning.
- Designed a wide range of features and components, including web front-ends, backend services, REST APIs, ETL processes, and database schemas.
- Negotiated and coordinated closely with our partners in Product, Program, Legal, and UX to gather requirements, prioritize stories, and deliver features.
- Facilitated collaboration between the agile team and our partners within the organization, including database engineering, release management, ops, support, and other development teams.
- Fostered professional development within the team, holding 1:1s with team members to discuss performance expectations, review career goals, and assign appropriate stretch assignments to encourage growth.
- Championed the team’s culture by regularly organizing team gatherings, happy hours, and celebrations – even in a remote environment.
- Conducted code reviews, managed software deployments, and delivered 3rd level support to our clients.
June 2016 – April 2025
Mindex – Contract Software Developer
- Excelled as a contracted software developer for both Xerox and Paychex, where I was an integral part of their agile scrum teams.
- Specialized in tuning .NET, Java, and SQL Server performance to meet increasingly complex business needs. Improved runtimes of critical business transactions by more than 75%.
- Consistently earned accolades from clients, boosting my employer’s reputation as a source of IT talent. Impressed Paychex enough to be converted to a full-time employee.
April 2013 – June 2016
Parse 3 – Software Developer
- Designed custom .NET-based web applications for clients. Projects varied by client, and included custom content management systems, workflow applications, and data feeds.
- Served as the lead of the company’s co-op / internship program. Represented the company at career fairs, conducted interviews, and trained and mentored interns.
- Held bi-weekly 1:1s to track interns’ progress and conducted quarterly evaluations as part of the universities’ co-op programs.
June 2011 – April 2013
Awards and Accolades
PD & IT Director’s Choice Award
Awarded by the Director of Product Development & Information Technology for proactively
designing a utility to help the business meet a critical obligation to our clients. This saved hundreds
of hours of manual labor, and maintained client confidence in Paychex during a hectic reporting
season.
PD & IT Hackathon – Most Likely to Succeed
Awarded at the conclusion of a 72-hour Hackathon for providing a complete deliverable that would
significantly reduce the effort required by our 1st and 2nd level support teams to perform research
into client issues. Cut support ticket volume to development by 20%.
Education
Rochester Institute of Technology
Bachelor of Science, Computer Science
- Relevant coursework includes: Algorithm Analysis, Artificial Intelligence, Complexity & Computability, Data Mining, Database Concepts, Programming Language Concepts, and Software Engineering.
- Liberal Arts concentration in American Sign Language (ASL).
September 2006 – May 2011
Management Skills
- Technical project leadership
- Situational Leadership II (SLII) training
- Interviewing
- Mentoring
- Inter-departmental partnership
- Strong technical and non-technical communication
Technical Skills
- C#
- ASP.NET
- MS Visual Studio
- MS SQL Server
- Git, Github, Bitbucket
- Azure
- HTML
- CSS
- Javascript
- Java
- XebiaLabs Deploy/Release
- Jenkins